Privacy Policy

Effective Date: October 26, 2024

Capri Universal Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services, process transactions, and communicate with you effectively.

a. Personal Identification Information

We may collect the following personal details when you interact with us:

  • Name: Collected during account creation, order placement, and inquiries.
  • Email Address: Used for order confirmation, customer support, and marketing communications.
  • Phone Number: Used to provide customer service and shipping notifications.
  • Mailing Address: Necessary for order fulfillment and invoicing.
b. Payment Information

When making purchases, we collect billing details such as:

  • Credit/Debit Card Information: Managed securely through third-party payment processors.
  • Billing Address: Required for payment verification and processing. We do not store your payment card details. All transactions are processed through secure, PCI-compliant third-party gateways.
c. Technical Information

We collect technical data when you visit our website, which may include:

  • IP Address: To help diagnose problems with our servers and improve site administration.
  • Browser Information: Type, version, and settings to optimize website compatibility and functionality.
  • Device Information: Details about the device you use to access the website, such as operating system and screen resolution.
d. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience, remember your preferences, and analyze site traffic. Cookies help us provide faster navigation, prevent you from entering the same information repeatedly, and deliver personalized content.

2. How We Use Your Information

We use the personal data we collect for a variety of purposes, including:

a. Processing Transactions

Your personal information allows us to process orders, ensure timely delivery, and communicate important order-related updates (e.g., shipping confirmation, order status).

b. Improving Our Services

We use feedback and analytical data to understand how users interact with our website. This helps us identify trends, optimize user experience, and improve product offerings.

c. Marketing and Communications

With your consent, we use your contact details to send:

  • Promotional Offers: Information on special discounts, new products, and exclusive deals.
  • Newsletters: Regular updates about industry trends and Capri Universal Inc. news. You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the emails or contacting us.
d. Customer Support

We use your information to respond to inquiries, assist with technical issues, and resolve complaints.

e. Legal Compliance

In certain cases, we may need to process your information to comply with applicable laws, regulations, legal processes, or government requests. We may also use your information to protect the rights, property, or safety of Capri Universal Inc. or others.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following circumstances:

a. Service Providers

We work with third-party service providers to perform essential business functions on our behalf, such as:

  • Payment Processing: Our payment processors (e.g., PayPal) manage transactions securely.
  • Shipping Providers: To ensure that your orders reach you promptly and safely.
  • Marketing Partners: To help manage and send email campaigns, targeted advertisements, and perform analytics.

These providers have access to personal information only as necessary to perform their services and are required to protect it.

b. Legal Obligations

We may share your information:

  • In response to legal requests: If required by law or in response to a valid legal process, such as a subpoena or court order.
  • To protect rights: When necessary to enforce our policies, protect our operations, or safeguard the rights, property, or safety of Capri Universal Inc. or others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: All sensitive information, including payment data, is transmitted using SSL encryption.
  • Access Controls: Only authorized personnel have access to personal information.
  • Secure Servers: We use secure servers to store your data and protect it from external threats.

While we strive to protect your personal data, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users in accordance with applicable laws.

5. Your Rights

You have the right to manage your personal information and request the following:

a. Access

You can request access to the personal information we hold about you and receive details on how it is being used.

b. Correction

If any of your information is inaccurate or incomplete, you have the right to request correction or updates.

c. Deletion

You can request that we delete your personal data, subject to certain exceptions (e.g., if retention is necessary for compliance with a legal obligation).

d. Marketing Preferences

You can opt-out of receiving promotional emails by following the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to enhance your experience on our website and for marketing purposes. Cookies allow us to remember your preferences, provide personalized content, and analyze website traffic.

Types of Cookies:
  • Essential Cookies: Necessary for the functionality of the website.
  • Performance Cookies: Help us understand how visitors use our site.
  • Marketing Cookies: Used to deliver relevant ads to you based on your browsing history.

You can adjust your browser settings to manage or block cookies, though this may affect your ability to use certain features of the website.

7. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to such transfer and processing of your personal data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a notice on our website. The updated policy will include an “Effective Date” at the top of the page.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please feel free to contact us at:

Capri Universal Inc.
8755 Flower Rd Unit A, Rancho Cucamonga, CA 91730
Email: support@capriuniversal.com
Phone: +1 (909) 774-1199